Terms of Service

This Website (bakingpleasures.com.au) is operated by Baking Pleasures Pty Ltd (ABN: 48159406809).

By accessing or using this site, you agree to these terms of use. If you do not agree to these terms you may not use this site.

By submitting an order via this Website you agree to these terms and conditions.
By submitting an order via this Website you are making an offer to purchase goods that, if accepted by us, will result in a binding contract. A binding contract will only result when we have notified you that your goods have been despatched.
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by email or telephone and you will have the option to replace the item(s) or request for a credit or refund.
Orders will not be processed until the customer's funds have cleared in full.
Once an order has been despatched we cannot change the delivery address from that originally stated in the order.

All prices on our Website are in Australian Dollar (AUD) and are inclusive of GST. The prices of Products and delivery and other charges displayed on this Site are current at the time of issue, however, we reserve the right to change prices at any time before we accept an order from you.


While great care has been taken in the presentation of information on this site, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free. Any reliance on the material on this site is at your own risk. For customers concerned about food allergies/ingredients always check the manufacturer's label/s on the product. No representation is made and no responsibility accepted for reliance upon the information as being complete, accurate or up to date.

Orders are ship within Australia using Australia Post and and couriers (Fastway) at our descretion. It is the responsibility of the customer to inform Baking Pleasures if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier/postal service to ensure delivery occurs as soon as possible. Baking Pleasures will not be held accountable for late deliveries or loss or damage relating to late deliveries.

It is the responsibility of the customer to ensure that the shipping address provided is correct & that the parcel is collected. If a parcel is returned to us due to an incorrect address or because it was not collected from the post office, a return fee of $10.00 will be charged (This fee is imposed by Australia Post and not Baking Pleasures).

If you select "Authority to leave" during checkout, you are giving the consent for your parcel to be left at the premise without obtaining a signature as proof of delivery. This option is to be selected at your own risk as we cannot take responsibility for the safety of your parcel once it has been left as requested.

The risk of loss or items is passed to you upon our delivery to the carrier. If you require extra cover/insurance, please email us. We are only able to reinburse orders that are insured.

Return Policy
You will need to notify us via email within 10 days of receiving your order if you wish to organize a return. Returns will be considered on a case-by-case basis. Once a return is approved, items will need to be posted within 7 days. Items must be received in an unopened, unused condition suitable for resale. We will process a credit or refund back to your credit card once the items are received in good condition. Items that are returned must be in its original state and in the condition they were sent in. Postage costs will not be refunded and return postage costs will be the responsibility of the customer.

For hygiene reasons the following products are non exchangeable nor returnable. These include but are not limited to food products, cutters, moulds, edible prints, tubes, decorating tools, cake tins.

Rewards Program (Reward Points)
The Rewards Program is a free program that allows participants to earn “Rewards Points with qualifying purchases on Baking Pleasures website. Reward points can be used to redeem Gift Vouchers that can be applied towards their orders. Points are nontransferable & nonredeemable for cash.

Baking Pleasures reserves the right to terminate, change or suspend the Rewards Program & Gift Vouchers redeemed through the Reward Program at any time. If we do so, we will publish a notice on our website.


All content included on this site is the property of Baking Pleasures and is protected by international copyright laws. Except to the extent permitted by relevant copyright legislation, you may not use, copy, modify, transmit, store, publish or distribute any material on this website or create any other material using material on this website, without obtaining our prior written consent.

Baking Pleasures respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us with your complaint.

Third party websites & links
This Website contains links to other sites owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that Baking Pleasures is not responsible for damages or losses caused by any delays, defects or omissions that may exist in the services, information or other content provided in such site, whether actual, alleged, consequential or otherwise. Baking Pleasures makes no guarantees or representations as to, and shall have no liability for, any electronic content delivered by any third party.


You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Limitation on Liability
In no event shall Baking Pleasures, our directors, officers, employees, contractors be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages, or any damages whatsoever, even if Baking Pleasures has been previously advised of the possibility of such damages. Whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials avaialable from this site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.


These Terms of Use shall be governed by and construed according to the laws in force in the State of Queensland, Australia, and you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Queensland.

Changes to Terms of Service
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

If you have any concerns or queries regarding our Terms and Conditions, we encourage you to contact us:

Email: [email protected]

 Contact Us